Store Policy and Returns
GENERAL information: inbed.si is an online store based at Pod Goricami 73, 1351 Brezovica, Slovenia.It is engaged in the sale of products that are specifically focused on high-quality materials, comfort, and softness. We would like to bring as much self-care moments in your everyday life.
REGISTRATION: For purchase in the online store, registration is not required. At the end of the order, it is necessary to enter only the data necessary for the acceptance and delivery of the order.
Inbed.si sends an e-invoice to the customer via e-mail when purchasing, and also encloses the invoice together with the ordered products upon delivery. The invoice breaks down the price and all costs related to the purchase. The buyer is obliged to check the correctness of the data before placing the order.
Inbed.si promises to permanently protect all personal data that will be used exclusively for sending offers, invoices, products, information materials, and notifications about the status of the order and will not pass them on to third parties.
We undertake to permanently protect all personal data of the user following ZVOP-1 law and keep the following data for an indefinite period of time for users who have registered or made a purchase: name and surname, e-mail address, contact telephone, primary address, and delivery addresses, country of residence. We use the stated personal data exclusively to fulfill the order (sending information material, offers, invoices) and other necessary communication with users or customers.
Under no circumstances will the user's data be passed on to unauthorized persons. The user is also responsible for the protection of personal data by ensuring the security of his e-mail address, username and password, and the appropriate software (anti-virus) protection of his computer.
The provider undertakes to ensure the up-to-dateness and correctness of the information on the website. If the characteristics of items, their price, delivery time, or quantity of stock change so quickly that the provider fails to change the data, the buyer is notified on time of these changes and allows him to cancel the order or. order another product.
AVAILABILITY OF INFORMATION:
Inbed.si will provide customers with the following information:
a) company identity (company name and registered office, register number),
b) contact details that enable the user to communicate quickly and efficiently (e-mail)
c) characteristics of the goods
d) product availability
e) conditions of delivery of the product (method, place and time of delivery)
f) all prices must be clearly and unambiguously set
g) method of payment and delivery
h) the time validity of the offer
THE CONSUMER WITHDRAWAL FROM THE CONTRACT
In the case of distance contracts, the consumer (according to Article 43.č ZVPot) has the right to send the company an e-mail within 14 days to withdraw from the contract, without having to state the reason for his decision. It is not possible to cancel the purchase of the products.
Return costs are on the buyer's side.
The consumer must return the goods to the company no later than 14 days after the notification of withdrawal from the order.
The consumer returns the goods to the address: Pod Goricami 73, 1351 Brezovica.
Upon receiving the goods, the company returns all payments made to the consumer by the law. The only cost borne by the consumer in connection with the withdrawal from the order is the direct cost of returning the goods.
The consumer must return the item to the seller undamaged and in the same quantity, unless the item is destroyed, damaged, lost or its quantity has decreased without the consumer's fault.
When returning the goods, the consumer also sends an invoice for the goods and personal data. The transaction account of the return will be the same as the one the payment was made in the first place.
We will refund the payment within 14 days of receiving the notice of withdrawal from the contract.
Upon withdrawal from the contract, where the coupon was used or discount code: these funds are considered as a discount and are not returned to the user. Only the paid amount is returned to the user's bank account, and at the same time, the promotional code in the form of a new code is returned to the user. Upon withdrawal from the contract, the gift voucher is considered as a means of payment and returned to the user as a gift voucher.
When buying a digital product or a ticket for workshops, returns and exchanges are not possible.
Visa, Mastercard, Paypal to the account of IN BED WITH Klara Leben s.p.